Dimitrios papanikolaou, Manager

Dimitrios papanikolaou, Manager
MARX MEDICAL EQUIPMENT 109 E ALLEGHENY AVE PHILADELPHIA, PA 19134
About

Dimitrios papanikolaou, Manager

Marx Medical Equipment is a medical equipment service and supply company serving Philadelphia and the surrounding regions. We have more than 40 years of experience working with medical equipment and are both accredited and certified by the Accreditation Commission for Health Care and the Better Business Bureau. Medicare and Medicaid accredited, also we accept independence blue cross, Highmark, Aetna better health, Keystone 65 and East, QVC, Amerihealth, and Personal Choice.
Primary Specialty

Medical Supplies

Gender Male
Services REPAIRS RENTALS SALES-
wheelchairs,
scooters
stair lifts
wheelchair car lifts
vertical platform lifts
incontinence supplies
bathroom supplies
Additional Services repairs, rentals, stair lifts,vpls, mobility scooters, power wheelchairs
Consumer Feedback
(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
View All 6 Reviews Add a Review
Recent Reviews
Pricing was ok. The scooter we rented died several times, once while on a bus that was held up due to this, and once while on a line waiting to view the Liberty Bell making it untrustworthy to use the following day. My wife did not want to be stuck in Philly with a dead scooter unable to get around. Hence, we had to cancel our plans for the day because you can't get in touch with anyone after 5:00 pm or on a Saturday as there is no available personnel to reach in case of an emergency to obtain another scooter or chair. The manager I spoke with after 3 days of phone calls attempting to reach him had poor customer service and management skills, only able to state that "our prices are better than others" and repeat what "the company's policy is" that was irrelevant to the problem at hand, discounting my consumer concerns. He told me that the same scooter was "tested" and rented the following Tuesday without incident implying that I was lying about what occurred and a 25% restocking fee applies.
Believe me, this has nothing to do with money as that is minimal, but all to do with customer relations. I would not recommend this company as reliable or consumer conscious.
Very good service
Recent Polls
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Would you recommend this retail store to others?
I Already Have
Did this retail store have reasonable prices?
Absolutely!
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
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