Can not say enough about caring and attentive these people are! They have always helped us take care of our diabetic cat. And helped us through the stages of him passing. Dr Baker tries to give choices for treatment, not just going for most expensive. She's kind, caring and compassionate, while being professional and level headed.
We wanted to try accupuncture for our dog and waited a month for an appointment. It happened to fall in our vacaton week so we cut our vacation short to get back in time to bring her in for her appt. We arrived a half hour early and after waiting an additional half an hour after our scheduled time, I went to the receptionist to ask if it would be much longer and before I could even ask, she told me that yes, Dr. Smith was way, way behind. (Our appt was for 10:45 in the morning and she was already behind). They then told us that she was in with a patient and their was another appt. before ours. Which meant probably another hour wait at least. If I had not asked, no one would have told us. There were also 2 other people in the office that had come in shortly after us and were still waiting also. We were there for an hour and only saw one cat get called in to be seen. Our dog has inflamed elbows and I did not want to have her lie on the hard floor for another hour so we left and we will never, ever, go back. Maybe the accupuncture is worth it but the bad experience prior just did not instill confidence in me.
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