Trailway Veterinary Service

Trailway Veterinary Service
Trailway Veterinary Service Bethany, MO 64424

Trailway Veterinary Service

Trailway Veterinary Service is a Animal Hospital facility in Bethany, MO.
Primary Specialty

Animal Hospital

Services Trailway Veterinary Service practices at Bethany, MO 64424.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Trailway Veterinary Service in Bethany, MO, please call (660) 425-3445 for more information.
Consumer Feedback
(6 Reviews)
2 star average for Service
3 star average for Environment
3 star average for Expertise
2.5 star average for Staff
3 star average for Recommended
1 star average for Value
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Recent Reviews
They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me. I showed up on time for my appointment but they weren't even there yet. I had to wait quite a while for them and my entire day's schedule was messed up. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. All of their equipment seemed to be fairly new. I felt that my pet would be taken care of adequately. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. RUDEST STAFF AND the clinic was DISGUSTING. GO SOMEWHERE ELSE!!!!
I posted the previous review regarding leaving your pet at this place. In April 2012 we left our Jack Russells to be boarded for a week. Upon our return a week later we were informed one of them got loose while being walked. He was later found dead in the middle of the road. I never thought we would ever leave our animals with them again. We tried to come to terms with the loss of our pet and gave this place the benefit of the doubt. We left our Jack Russells with them again this month (Dec 2012) and upon our return home a week later we were told that another one of our dogs was missing and could not be found. She was also out being walked when the part-time Vet let go of her leash. This is two dogs we have now lost in the past 8 months due to the incompetence of this place. I don't care what anyone else says or how good they claim this place is. Bottom line is we have left our pets in their care and both times have ended up losing them. DO NOT LEAVE YOUR PETS WITH THIS PLACE!!
Recent Polls
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
Was this animal hospital's staff friendly?
Not Really
Were the kennels and holding areas clean?
Absolutely not! They were so dirty and disgusting
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
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