First day of my mom's visit, the staff never came to introduce themselves, we waited for approximately twenty minutes with no response. I as the spoke person for the patient had to inform the head nurse of my mom’s condition. The staff never to the time out to read the patient chart, to see that the patient was a risk for falling. I was informed that the beds did not have rails on the side of the bed to secure the patient. The patient was placed on oxygen when the hospital stated that they wanted the patient to breathe on her own. There was just a bunch of confusion with the care takers in reference to the needs of the patient.
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