Hillside Plaza

Hillside Plaza
Hillside Plaza 18220 Euclid Ave Cleveland, OH 44112
About

Hillside Plaza

Hillside Plaza is a Nursing Home facility at 18220 Euclid Ave in Cleveland, OH.
Primary Specialty

Nursing Home

Services Hillside Plaza provides extended-stay nursing care to seniors with varying levels of disabilities in Cleveland, OH.

Please call Hillside Plaza at (216) 486-6300 for more information or to schedule an on-site visit.
Consumer Feedback
(6 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
View All 6 Reviews Add a Review
Recent Reviews
I really think what happen with the quality of care with this facility is due to high turn over of staff. The staff wasn't passionate toward residents with Dementia. I observed the aides to be non sensitive to the needs of the residents. I believe the adm. staff cared about the residents it was the non professionalism of the aides who wasn't qualified to care for aging adults. The aides were verbally abusive and possibility of physical abuse no proof I did over hear a resident say while visiting "please don't hit me " When you place your aging love ones in a facility you trust that facility to care for them as they would care for their own it really hurt to see anyone who no longer can care for themselves be abuse by the hands you trust. There is a place in HELL for people who abuse aging adults.
All of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and the office was easy enough to find. I will absolutely return. I had a very good experience, and they will see my father again this (2012) for respise care beause I know he is in good hands.
Recent Polls
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Are you going to visit this senior care facility again?
Only if I couldn't find a better substitute
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you leave the office feeling satisfied with your visit?
Completely!
Add a Review