Empress Convalescent Hospital

Empress Convalescent Hospital
Empress Convalescent Hospital 1299 S Bascom Ave San Jose, CA 95128
About

Empress Convalescent Hospital

Empress Convalescent Hospital is a Nursing Home facility at 1299 S Bascom Ave in San Jose, CA.
Primary Specialty

Nursing Home

Services Empress Convalescent Hospital provides extended-stay nursing care to seniors with varying levels of disabilities in San Jose, CA.

Please call Empress Convalescent Hospital at (408) 287-0616 for more information or to schedule an on-site visit.
Consumer Feedback
(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
View All 9 Reviews Add a Review
Recent Reviews
One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
I was given a polite greeting when I walked in. It was nice to be acknowledged. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money.
Recent Polls
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Are you going to visit this senior care facility again?
If I need to, I'll return
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
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