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Cromwell Center--Genesis ElderCare Network

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Cromwell Center--Genesis ElderCare Network
Cromwell Center--Genesis ElderCare Network
(18 Reviews)
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8710 Emge Rd Baltimore, MD 21234
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About

Cromwell Center--Genesis ElderCare Network

Cromwell Center--Genesis ElderCare Network is a Nursing Home facility at 8710 Emge Rd in Baltimore, MD.
Primary Specialty

Nursing Home

Map and Directions
8710 Emge Rd, Baltimore, MD 21234
Services Cromwell Center--Genesis ElderCare Network provides extended-stay nursing care to seniors with varying levels of disabilities in Baltimore, MD.

Please call Cromwell Center--Genesis ElderCare Network at (410) 661-5955 for more information or to schedule an on-site visit.
Consumer Feedback
(18 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
View All 18 Reviews Add a Review
Recent Reviews
This review is based on someone who has worked in healthcare management and operations for 3 decades; this place is poor!~!
To start, a client is a current patient there; call bells answered in 8-10 minutes if at all; then they come in to see what you need and never return; the activity staff, roll their eyes about other patient reactions to other patients and family members; this was witnessed last night; poor social interaction for an activity staff; the nursing staff comes in and leaves the medication in cups on the bedside table!!! Who does that!!! The patient could not even take her own meds!! I asked the nurse to help her and she said she had too many people that the patient was able to do it herself! The Director of Social Work has no bedside manner nor social skills; all the patients complain about her and so do the other departments and she is still there!! Therapy, a patient shared with me last night that he was discharged; he is totally independent with everything and therapy came to his room to get him and bring him back to therapy and he asked why and was told they were picking him back up!!! He said he cannot wait to get out of there!! you dont pick up a patient if they are independent!! This place needs a total staff overhaul with caring people people who have compassion and want to take care of people not just sit at the desk and talk and be on their cell phones!! Stay away...far away!
by Cindi xxx.xxx.49.42
December 18, 2015
My mother was in the transitional care unit after being discharged from the hospital. They took excellent care of her. The meals were well balanced, the physical and occupational therapists were knowledgeable, and the social activities were varied and kept her alert. Help came quickly whenever she used the buzzer. I was very happy with the level of professionalism and felt that she was well cared for at Genesis Cromwell Center.
by Mary F. xxx.xxx.151.129
February 04, 2014
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Recent Polls
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Not one bit
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Does this provider remember you and your circumstances at every appointment?
No
by Anonymous xxx.xxx.43.58
June 05, 2014
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility's staff friendly?
Not one bit
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did you leave the office feeling satisfied with your visit?
Not really
by Anonymous xxx.xxx.254.144
May 26, 2014
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