One loud staff member seemed angry at the world - made being in the waiting room very uncomfortable. Exam room seemed a little run down. They ran blood tests, and billed for them, but never called or sent the results. I had to call 3 times to get them over the phone. When I asked them to send me a copy, they sounded bothered/resistant to the idea.
I noticed her diplomas and credentials right away because of where they are placed. They were hard to miss, and there were a lot of them. They're always able to answer simple questions over the phone, the medical assistant was very helpful. They only make me schedule appointments if necessary, they have a great walk-in policy. My appointments never get canceled last minute. They are extremely reliable. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
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