Horrible experience at this place. They were all nice and good until I had an issue with the insurance coverage for a couple of months, when I changed the insurance carrier. My kids had some routine preventative care done during that time and they charged me about three times of what they would have otherwise charged the insurance company, just because I am a private citizen and does not have the muscle power of an insurance company. The bill came to $500+ and when I called, they were not willing to adjust even a single cent, instead they threatened that they would ruin my credit by sending to a collection agency. Never again !
I absolutely love the Dentists of Newtown. The staff at the front desk is exceptionally nice and they try to accomodate you however they can. Making appointments is very easy and the call to confirm your appointments so you don't forget. After every visit, Dr. Armour calls to check on me the next day. They are extremely thorough and take the time to explain everything to you. The office is very comfortable and clean. Both my husband and I have a fear of dental work, and they have helped to make us very relaxed and confident during all procedures. I would recommend anyone to use this practice, I can not think of any negatives!
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