My dental fears are probably the worst of anyone I've ever known, yet I just had the absolute best experience with my new favorite dentist Dr. Michael Russ. He was incredibly personable, knowledgeable and for the first time in decades I am not afraid to see my dentist. Please, if you have had bad experiences before, go see Dr. Russ, you will not regret it.
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
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