They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Dr Payne was very friendly, they always called me by name, I felt as comfortable as you can in a dentist chair here, wish I still had dental insurance that they would take because I hate not going to them.
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