I had an appointment set 6 months after the first visit, so they called and reminded me, since I could not take a day off for that appointment, I asked them to cancel and rescheduled, Then sent me few text notification and call notification two days prior to the appointment and confirm if I am coming; so I took half a day off from work and went to the scheduled appointment, when I arrived at their place they told me my insurance is expired and they cancel my appointment, but if I am willing to pay out of my pocket, they can take me (I have my insurance thru work and I still have the insurance, not sure what they checked and why they didn't say when they called). They don't care about the customers, otherwise they will concern about my time, I wasted my whole day driving all the way from Windsor Canada to their location and they can easily say, they cancel my appointment without even inform me. Very poor management and customer service, I would not recommend to anybody.
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