The staff was warm and welcoming, which I appreciated. They are very friendly there. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. My problem is difficulty to access professional area because handicapped individuals still have to climb stairs to access. Parking is on the street so one has to be concerned about that the city snow removal crews have accomplished the day of your appointment.
Dr. Larson has been the primary care physician for myself and my family for the past 10 years or so. Myself and my wife have come to rely on her availability and genuine concern for even the smallest of ailments. As the parents of two young boys ages 4 and 6 Dr. Larson has been on the receiving end of numerous nervous parent inquiries and continues to do so with understanding and good humor. I find her small practice welcoming, clean, and efficiently managed. Dr. Larson has been an instrumental figure in the development of my children and has even managed to somehow assuage their fears of “ going to the doctor “. Thanks Doc!
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