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Heidi Hame, D.D.S

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Heidi Hame, D.D.S
Heidi Children Dental Center
(6 Reviews)
> Get Phone Number & Directions
23440 Civic Center Way Malibu, CA 90265
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Nearby Specialists - Call Now
(714) 248-7351 Legacy Dental Care
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About

Heidi Hame, D.D.S

Heidi Hame, D.D.S practices as a Dentist in Malibu, CA.
Primary Specialty

Dentist

Gender Female
Map and Directions
23440 Civic Center Way, Malibu, CA 90265
Services Heidi Hame, D.D.S is a dentist/dental office located in Malibu, CA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Heidi Hame, D.D.S at (310) 456-1008 to schedule an appointment in Malibu, CA or get more information.
Consumer Feedback
(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
View All 6 Reviews Add a Review
Recent Reviews
Prior to visiting with my 2 kids I had their billing staff check coverage with my insurance to make sure there were no surprise charges after service. A couple months after service surprise! A huge bill with charges for services my insurance supposedly did not cover. I tried to contest the charges and was told they would resubmit to my insurance. I called and spoke with Latoya from their billing staff who informed me my insurance had covered everything and there were no further charges. Months later I receive a collections letter stating I am responsible for other charges not covered. Ridiculous. Further conversations with my insurance company reveal their billing staff did not submit claims to my insurance properly nor in a timely manner from the beginning and that's probably why they are trying to make me responsible. I thought since we checked coverage ahead of time this would have all been avoided. They are greedy and unsatisfied trying to make me pay more than the minimum or standard rate my insurance paid them.
Their billing department is clearly incompetent and continues to change their story. The latest excuse is we were "Out Of Network". At no point did they EVER inform us we were "Out of Network" or that our services would not be covered. As explained prior, this was the first thing we asked prior to the visit. After our insurance information was given they assured us we were covered for the services requested 100%. Upon the visit they again assured us our insurance covered us entirely. If at any point they would have told us our insurance did not cover us 100%, then we would have gone elsewhere, period. They are trying to cover up their billing mistakes and I refuse to be taken advantage of.
by Family V xxx.xxx.170.146
February 24, 2014
great place to take my kids.
by MalibuChildren1
January 01, 2010
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Recent Polls
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by dorie, smith xxx.xxx.35.57
January 19, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
November 12, 2011
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