Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Yes, I was greeted when I walked in
                        
                        
                            Was this provider late to your appointments?
                        
                        
                            No, they were on time
                        
                        
                            Was this provider argumentative or easily angered?
                        
                        
                            No, they were very calm and understanding