They don't really take that extra step to make me feel special. I'm just another client to them. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. I was never able to relax during my appointment. I was on edge the whole time.
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
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