They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The office was very easy to locate. I didn't have any trouble finding it at all. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
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