Ulrich Birlenbach, MD

Ulrich Birlenbach, MD
7424 Bridgeport Way W Ste 304 Lakewood, WA 98499
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I like him. He takes all the time I need when I come in.
by Grandmalwe xxx.xxx.40.81
January 27, 2022
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
Yes
Was the background music pleasant while you were in the waiting room?
Yes
by Anonymous xxx.xxx.179.175
November 11, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.172.128
November 10, 2014
Rbut Their staff was friendly enough, The receptionist has become friendlier as I have made repeated visits. The nurse who took my vitals was very easy to talk to. Their equipment was current, nothing special though. I wish they would update it a little more. I was very satisfied with my visit with this doctor. I appreciate that Dr B talks to me like I have a brain. My last doctor was not good about explaining things to me. They were helpful and I left feeling encouraged. I believe I can comfortably talk to this doctor about anything.

The magazines in the waiting room did not affect my visit in any way.
by Sherry xxx.xxx.150.47
July 08, 2014
I feel like this office is very understaffed. Everyone is always rushed. Dr Birlenbach is very nice however he is getting very forgetful and sometimes needs to be reminded several times of the prescription refills you talked about as well as other concerns. Also his staff is very slow at refering and sometimes it takes a few phone calls to get them to get paperwork done. I think they need to stop taking on so much or get help.
by annon xxx.xxx.91.84
May 19, 2014
I will be a new patient of Dr. Birlenbach Maybe! I went by the office to drop off my paperwork that they need at least one day in advance of your app. The lady that was at the front desk was eating her lunch and kept yelling for someone to come up front because she was on break. In the first place if your on break don't be upfront eating. When some one did finally come up after she gave me a form I asked for. That gal answered a phone call and made an appointment for the exact time that I was coming the next day. When she got off the phone I asked her if there was more than one Dr. in the office because my appointment was for 9:00 as well. She looked me up and said my appointment was for 2:00. I then told her that when I made the appointment she told me
9:00 and the card they sent me also said 9:00. I was not exactly happy that my first appointment in this office was that messed up. I am going to give them one more try, but if this or anything else happens that I am not happy with, That will be my last appointment.
by Jmp xxx.xxx.68.148
March 05, 2014
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider listen to your input and concerns?
Yes
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider have helpful information available online?
No, just a basic listings page
by golf xxx.xxx.91.84
August 08, 2013
I am a physician myself, and go to Dr. Birlenbach because he has a solid reputation, knows his stuff, doesn't do gimmicks.
by patient1 xxx.xxx.138.168
September 26, 2012
by Anonymous xxx.xxx.138.168
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.178.118
June 15, 2012
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