Leonardo Serfino, Jr, MD

Leonardo Serfino, Jr, MD
Arizona Family Care Associates 302 El Camino Real, Suite 5 Sierra Vista, AZ 85635
Add a Review

Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
He is a very kind doctor and saw me when no one else would. He is a very personal doctor, but I always feel rushed since he is so busy. Go with a list of questions so that you can be prepared. I also like that he considers alternative medicines and never dispenses narcotics.
by Chewy xxx.xxx.228.53
October 23, 2014
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.160.21
September 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.110.130
June 26, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 03, 2012
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Just as a side note, He has a brand new office which is very nice and comfortable..
by sfsimpson
October 27, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did they follow up with you after your appointment?
Yes.
by Anonymous
April 25, 2011
Does this provider offer flexible appointment times?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
March 08, 2011
Add a Review