Max Lundberg, MD

Max Lundberg, MD
South Valley Rheumatology 9844 S 1300 E Ste 350 Sandy, UT 84094
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
I appreciated that they took the time to explain my treatment's risks and benefits. I felt fully informed, and I was more confident making a decision. Dr. Lundberg was very helpful and explained to me what his plan was, and what the next steps would be to diagnose my symptoms. I appreciated the fact that he took the time to really listen to my concerns, and to explain clearly what the next steps would be. It was so nice to arrive and see many fully qualified staff members. Very nice staff, and I am definitely be going back. It was easy to get the appointment time that worked for my schedule.
by Pat
October 16, 2013
Does this provider welcome questions?
Not at all. They ignored my questions
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this rheumatologist ever take personal phone calls while in the appointment room with you?
Their phone rang a lot and it was really annoying
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by maxamom xxx.xxx.97.179
July 12, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you experience unnecessary pain during your visit?
No
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.52.47
May 02, 2013
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider give you tips and strategies to prevent and reduce inflammation at home?
No, I wasn't given any helpful information
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
April 01, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to make an appointment with this provider?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.24.85
March 28, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did they follow up with you after your appointment?
Yes.
Did this provider give you tips and strategies to prevent and reduce inflammation at home?
Absolutely not. I even asked for advice, but was ignored!
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.146.31
December 26, 2012
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this rheumatologist's staff friendly?
They were decent
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.114.242
October 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.16.36
August 01, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.211.252
May 03, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
February 06, 2012
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