Thomas Gross, MD

Thomas Gross, MD
Primary Care Associates 417 East Statesville Avenue Mooresville, NC 28115
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Were the waiting room chairs comfortable at this geriatrician's office?
Yes
Was this provider compassionate to you and your situation?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this geriatrician's staff friendly?
Not Really
Does this geriatrician use current and safe equipment?
Yes
by Anonymous xxx.xxx.165.7
March 04, 2014
Does this provider promptly return your phone calls?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Angela xxx.xxx.242.238
August 19, 2013
Was this geriatrician friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
July 11, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to make an appointment with this provider?
Yes
by Anonymous
March 06, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you experience unnecessary pain during your visit?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
February 28, 2011
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