William Liao, MD

William Liao, MD
Brick Town Medical Group 34 Lanes Mill Rd Brick, NJ 08724
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.111.140
May 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.155.95
March 10, 2012
Did this provider have reasonable prices?
Yes
Did this provider answer all of your questions?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 16, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 20, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
January 11, 2012
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous
December 08, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. When comparing them to others I have visited for the same condition, they are among the best I have seen. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by chuck
November 25, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 22, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 08, 2011
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time.
by Mookie
November 03, 2011
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