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Paul Cusano, MD

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Paul Cusano, MD
(10 Reviews)
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925 Clifton Ave Clifton, NJ 07013
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Would you refer this provider to a family or friend?
Definitely
Do you think that the provider's staff are well trained?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this psychiatrist use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.102.193
July 06, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office clean?
It was satisfactory
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Has this psychiatrist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.21.103
June 03, 2013
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.19.157
March 23, 2013
Not only did they not answer my questions, they barely gave me any information whatsoever. I had to do my own research to get my questions answered. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. I wasn't too impressed with their staff. They were decent, but they weren't very friendly or welcoming. I'm still mad about how long they made me wait in the waiting room. I ended up having to reschedule my entire day because of my appointment. Very rude staff, even more rude doctor that hangs up on his patients when he is impatient (I've seen him do it during private visits) and a place or doctor I never want to see again. He's an insult to the medical/healthcare industry. (Btw, I'm a physician myself.)
by David Rosen... xxx.xxx.106.66
March 11, 2013
Was it easy to make an appointment with this provider?
Practically Impossible
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this psychiatrist ever condone negative behavior?
No, they made sure all negative behaviors were discouraged
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever postpone your appointment?
Sometimes, a little too often
by wendy xxx.xxx.154.221
October 22, 2012
Are you going to visit this psychiatrist again?
Without a doubt!
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 28, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider remember you and your circumstances at every appointment?
Yes
Does this psychiatrist offer flexible appointment times?
Yes
by Anonymous
October 04, 2011
Every time I've called and left a message, I've never heard back. It's extremely annoying. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Anonymous
September 19, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did this psychiatrist have reasonable prices?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
May 02, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this psychiatrist's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
April 01, 2011
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Map and Directions
925 Clifton Ave, Clifton, NJ 07013