Family Foot & Ankle Center, Inc.

Family Foot & Ankle Center, Inc.
Family Foot & Ankle Center, Inc. 4450 Eastgate Blvd Cincinnati, OH 45245
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Consumer Feedback

(2 Reviews)
The Eastgate location is terrible! I had a new patient appointment at 5:00. Traffic was terrible and I called the office 3 times to see if I could still attend my appointment. The first 2 times nobody answered and the 3rd time the answering service told me that they did not have a back number for the office. I walked in the office at 5:15 and was told I could not be evaluated because they have a 15 minute late policy. If I would have walked in at 5:14 I could have been evaluated. Terrible customer service. I am a Nurse Practitioner and would never treat my patients this way.. Unreal!
by Cindy xxx.xxx.232.105
October 14, 2016
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Mostly
Did this provider spend time asking questions and listening to you?
Yes
Did this provider answer all of your questions?
Mostly
Did the environment feel well thought out with a holistic approach in mind?
They took a generally holistic approach to the environment within the office and I appreciated what they did.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.146.178
October 08, 2014
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