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Mark Carroll, MD

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Mark Carroll, MD
Alliance Family Practice & Urgent Care
(5 Reviews)
> Get Phone Number & Directions
7621 Austin Bluffs Parkway Colorado Springs, CO 80920
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Value
5 star average for Value
Staff
5 star average for Staff
Recommended
5 star average for Recommended
I had a billing issue with Alliance Urgent care & Family Practice. After 2 months of working with the Office/finance Manager, Marsha Carol with no resolution, on 11 April I delivered a letter in person to the receptionist addressed to Dr. Carroll, the director, requesting an appointment by 14 April 2017. He never responded. On 21 Apr 2017 I sent a certified letter in case his office staff did not give him the letter. The office signed for the letter on 22 April 2017. As of 28 April 2017 there has been no response from Dr. Carroll. It appears that Dr. Carroll has no interest in resolving office/financial issues over which he is the Director and his office personnel cannot resolve simple issues. I hope I never have a medical issue that needs to be resolved by Dr. Carroll as the director of Alliance Urgent care & Family Practice.
by Ernest Stern xxx.xxx.222.82
April 29, 2017
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Were the restrooms clean at this provider's office?
Absolutely
by Anonymous xxx.xxx.36.159
December 27, 2015
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Yolanda xxx.xxx.126.126
January 03, 2014
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have helpful information available online?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Ron xxx.xxx.84.40
September 14, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Yolanda xxx.xxx.126.124
August 28, 2013
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Map and Directions
7621 Austin Bluffs Parkway, Colorado Springs, CO 80920