Michael Renk, D.C.

Michael Renk, D.C.
Chiropractic Associates of Cranberry 9001 Marshall Road Cranberry Twp, PA 16066
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Consumer Feedback

(13 Reviews)
5 star average for Service
4.5 star average for Environment
5 star average for Expertise
5 star average for Staff
5 star average for Recommended
2.5 star average for Value
I'm surprised that Dr. Renk is so highly rated. He was fine, but his staff made me feel like a deadbeat. I visited him in December. I had just switched jobs and, although I was automatically covered, my enrollment in my new insurance plan hadn’t been processed yet. I explained that and promised to give my new health insurance information as soon as I had it. In the meantime, I got several nagging phone calls from Renk’s staff asking if I had the information yet. I was dealing with a lot at that time: a new job, neck pain, the holidays, etc., but all Renk’s staff seemed to care about was when they would get their money. It wasn't up to me: I had to wait for my company and the health insurance company to process my enrollments, delayed by the holidays and the fact that my coverage for both 2015 and 2016 had to be processed. After I finally received and relayed the information, one of Renk’s staff called to tell me that the insurance company said they had no record of me, seeming to suggest that I was either lying or stupid. I confirmed my enrollment with my HR department and called Renk’s office back to tell them I had confirmation and to submit the claim. It’s not like I hadn’t paid them a cent. I gave them $20 upfront each time I visited. After the insurance adjustment, I received a bill for about $100, so not a colossal sum. The bill came on Saturday, I sent the payment on Monday, and got a call from the office about the bill on Tuesday! Not sure how I could have paid it any faster, unless I dropped it off personally. I really was put off by the aggressive, money-grubbing attitude of the staff, and the implication that I wasn't to be trusted to pay up! I’ve worked with chiropractors who were much more patient, flexible, compassionate and understanding. For example, Dr. Timothy Schmitt of Wexford worked out a special fee structure with me when the insurance I had at that time charged an exorbitant co-pay. Schmitt’s office is in a location that’s no longer convenient for me, but I’d rather go out of my way than go back to an office where I was treated with suspicion and doubt.
by Danielle S. xxx.xxx.248.141
February 16, 2016
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider have reasonable prices?
They were decent, but not very affordable
Was the waiting area spacious?
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider use excessive foul language?
by Anonymous xxx.xxx.97.10
November 18, 2013
My daughter was having alot of trouble we ended up in the ER after the hassle of all of that they could not figure it out so I decided maybe to try a Chiropractor and I wanted someone that did not sell or push anything else but adjust my daughter's back. I decided to call Dr. Renk as a few people suggested and spoke to the secretary and when she heard I had questions she said let me put you on with the Dr. and that was the first thing I liked about him actually talking to him and he put my mind at ease. My daughter has been feeling a heck of alot better but we are still under his care right now. If your looking for someone that is not out to make money and doesn't sell you anything this is the Dr. you want to see. He is very caring and believes in what he does.
by Pacopgirl xxx.xxx.99.17
February 07, 2013
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Stepfanie xxx.xxx.59.114
September 05, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Did this provider answer all of your questions?
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
by Anonymous xxx.xxx.3.140
January 26, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the chiropractor's hands uncomfortably cold during your treatment?
No, they were fine
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
November 16, 2011
They really paid a lot of attention to my problem area, which is the reason I went. When I told them where I was in pain they put much of their focus on eliminating discomfort in that area. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Hunter
October 05, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Has this chiropractor ever misdiagnosed you?
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
Did you experience unnecessary pain during your visit?
Did this chiropractor explain your treatment method before performing your adjustment?
by Anonymous
August 04, 2011
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Yes, their adjustments addressed my condition
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 04, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did they follow up with you after your appointment?
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
June 10, 2011
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