TERRY CHIROPRACTIC, INC.

TERRY CHIROPRACTIC, INC.
TERRY CHIROPRACTIC, INC. 9905 OLD SAINT AUGUSTINE RD STE 504 JACKSONVILLE, FL 32257
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I rarely write negative reviews but this was hands down the worst chiropractic office I've ever gone to. Dr. Duff and Dr. Natalie are nice people, but they are complete scam artists. Dr. Duff spent over an hour with me in the initial consult and guaranteed me that all of my symptoms would improve if I follow his 40 session program. Quite the sales-pitch, $3000 later. Fast forward 40 sessions later (3x a week) and none of my symptoms improved whatsoever. I felt no difference than before I started chiropractic care. Included in their "package" was a $200 foam denaroll which literally costs $20 max.

In terms of the adjustments, they were absolutely pathetic and barely adjustment at all. They put you on a table which is in the MIDDLE of the office and everyone watches you get adjusted. They are two minute max, compared to my friends/family members whose chiropractor spends 20-30 minutes per adjustment. They literally crack you, use the gun thing for five seconds, and immediately move onto the next person. It's like a factory in there where there's limited care for the patients. They injured me so bad once during an adjustment that I was basically imobile for two weeks in excruciating pain.

After the 40 sessions, I told them I felt no different and they literally were pressuring me into signing up for 40 more! The least they can do is give the patient their money back! That was the most unethical and offputting situation of all. Put the worst taste in my mouth. All they care about is money.

I wish I never went there in the first place. Such a disappointment and waste in my money.


by Boulder County Resident xxx.xxx.70.37
March 18, 2022
Several months ago my 3 year old daughter fell extremely hard on her chin. We were so concerned with the extensive dental issues, we didn't realize her neck was injured too. After two months of having a different daughter, she wasn't very well behaved anymore she complained about her neck hurting. We realized this was not a phase but a connection to her injury. Yesterday my husband and I went in for our adjustments when I told Dr. Terry about my daughter. He said he wanted to see her. After one look he noticed her left eye was droopy and then showed me how her mobility on her on left side was different than the right. He adjusted her neck and her eye looked normal and her behavior instantly changed. We thank the Lord for Dr Terry, his hands are truly blessed.
by Maria xxx.xxx.225.136
December 12, 2018
Spoke with the lady up front on the phone. I can't remember her name at this time. She answered a few of my question. When I asked her about my insurance to see if they take it she proceeded to tell me that they take almost everything but HMO. I said that I have a PPO and she said that it would still be out of network fees. I asked her how if they take PPO. I said if it's going to be out of network then I would want to go to someone in network? she said and I quote with attitude " Well there you go" and hung up.
by Amanda xxx.xxx.143.233
January 22, 2015
How would you rate your experience with this provider?
Better than most
Did this provider give the impression that they cared about your concerns?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
Did a staff member acknowledge or greet you when you entered?
Definitely
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
by Anonymous xxx.xxx.54.57
April 01, 2014
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
No, I was very hopeful when I left
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.133.143
December 29, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Yes
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Yes, their adjustments addressed my condition
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.3.23
October 05, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office easy to locate?
Fairly Easy
Was this chiropractor friendly?
Extremely Friendly
by Mike Mulhern xxx.xxx.112.179
September 10, 2013
Did you experience any numbness after your appointment with this chiropractor?
Not at all! I felt fantastic when I left!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.172.242
April 05, 2013
Did you experience excessive stiffness after visiting this chiropractor?
Somewhat, it was very uncomfortable
Was it easy to make an appointment with this provider?
Yes
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Not really. I've been given a couple of tips but that's all
Did this provider have reasonable prices?
Yes
Did your treatments with this chiropractor eliminate your need for pain medication?
Some of my medication, but not all
by Anonymous xxx.xxx.151.28
February 05, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.151.28
November 15, 2012
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