Susan Rupp, D.C.

Susan Rupp, D.C.
1349 Park Ave Columbus, WI 53925
Add a Review

Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
The total experience is wonderful. She is always able to fit you when you need an appointment.
by mary dodd xxx.xxx.20.4
July 12, 2017
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
by Mary Dodd xxx.xxx.250.90
November 20, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Kelly xxx.xxx.25.142
July 18, 2013
I was very skeptical of chiropractic care in general but after years of back pain I was willing to try anything to fell better. A family member convinced me to see Dr. Rupp there in Columbus and I am BEYOND HAPPY that I decided to take a chance with her. I began seeing immediate improvement. Aches and pains that had been bothering me "forever" had suddenly disappeared. I recommend her to everyone. She's definitely made me a believer in the wonders of chiropractic care.
by Anonymous xxx.xxx.162.18
April 22, 2013
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I felt very encouraged after my first appointment. After seeing how qualified and knowledgeable they were, I was hopeful that I would be able to get better under their care. The equipment they used during my adjustment seemed very current and safe. You could tell everything was well taken care of. They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. I've been to some chiropractors that had really cold hands which made my adjustments very uncomfortable, but this one didn't. I was very relieved.
by Pam
December 20, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider answer all of your questions?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
August 15, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They've given me a ton of nutritional and lifestyle tips. They know how important it is for my recovery. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Their office was nice and quiet. I was worried it would be overly loud but it was fine.
by Holly Bauer
March 04, 2011
Add a Review