KIM JOHNSTON, D.C.

KIM JOHNSTON, D.C.
34 BURTON ST SW GRAND RAPIDS, MI 49507
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
walk ins welcome!
by JJ xxx.xxx.180.18
June 13, 2018
Not a fan of DC's until I went here. Had some back pain issues. Went here on a recommendation of a friend. Didn't know this guy at all and wasn't feeling comfortable at all. Firstly, he was a nice guy. After talking to me for less than two minutes, he pointed out on my back where the issue was with his finger. I couldn't believe it. He was exactly right. I said how did you know? He said he could tell just by the way I was walking and carrying myself. He relaxed me with the "thumper", which I loved and he manipulated my back and corrected the issue completely. He said I may have to come back because sometimes it pops back/reoccurs. For three days I was pain free, then, I had the issue again. I went back one more time. He adjusted me again and I never had the issue again. He also told me to quit falling asleep on the couch! This was the first experience I had ever had with a D.C. and it changed my entire perspective on everything.
by barton.canfield xxx.xxx.59.25
September 28, 2017
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Would you recommend this chiropractor to others?
I Already Have
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Not at all! I was very confident when I left!
Does this provider take that extra step to make you feel special?
Absolutely
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
by Anonymous xxx.xxx.182.57
August 13, 2014
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by melissa xxx.xxx.236.163
February 07, 2014
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was the waiting area spacious?
Yes
Did this provider use excessive foul language?
No
Did this chiropractor pressure you to return for unnecessary follow-ups?
No
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.82.63
December 23, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.75.94
December 02, 2013
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt right away and after I left. They were always very considerate and professional. I was very comfortable the entire time. He was more than happy to answer my questions, and actually welcome questions. I went to this chiropractor after a friend raved about how much better they felt immediatly. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. The office decor is not the fanciest but the releif from pain after my treatment more than makes up for that.
by Anonymous xxx.xxx.174.155
May 09, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Has this chiropractor ever misdiagnosed you?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.231.2
May 03, 2013
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
by Anonymous xxx.xxx.70.10
April 26, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was it easy to make an appointment with this provider?
Yes
Did this chiropractor use current and safe equipment?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.197.81
March 30, 2013
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