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Kathy Hornbaker, D.C.

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Kathy Hornbaker, D.C.
(10 Reviews)
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600 N Mountain Ave # B103 Upland, CA 91786
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Friendly Enough
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
by Anonymous xxx.xxx.58.73
December 02, 2013
If there were such a thing as a chiropractor's cult following, Kathy Hornbaker would attract one. She is gentle, caring, and communicative. She spends time explaining what she is doing and what I can do to prevent the situation from happening again. She has holistic supplements available, but doesn't push them as the "only" remedy. I am impressed with her staff's loyalty and how respectfully she treats them. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Dr. Hornbaker squeezed me into her busy schedule when I awoke with a back spasm and had to work like a crab just to get to my car. I emerged from her office walking upright. Whew! I have never been misdiagnosed by her. She is very careful about her methods. Fortunately, I don't need her services frequently, but I would drive many miles in order to get her excellent care.
by shirleybird xxx.xxx.172.132
November 04, 2013
We took my son in after a chronic back injury with a friend's recommendation. I've never believed in chiropractors, but I believe in Kathy. My son had so much less pain after the first appointment. He can be a really resistent kid (he's a teen) but he's always willing to go see Kathy, and it always helps!
by James xxx.xxx.232.102
August 14, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.140.46
June 26, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.148.38
April 25, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Alex Michaels xxx.xxx.157.247
December 19, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.172.198
August 15, 2012
t was around 1980 i was a minor who had suffered a go cart accident which went unteated for approximately a year, I have since suffered many re injuries which has left me unable to work.. i need to know if any of my medical rec0rds or x -rays have been saved somehow so that i may apply for ssi/disability?
by Monica Le Mon (Voge) xxx.xxx.124.9
August 10, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this chiropractor pressure you to return for unnecessary follow-ups?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 28, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 18, 2011
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Map and Directions
600 N Mountain Ave # B103, Upland, CA 91786