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Jeffery Osterman, D.C.

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Jeffery Osterman, D.C.
(6 Reviews)
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115 W 86th St New York, NY 10001
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr Jeffery Osterman is awful! I had one visit with him in 2016 and I could not believe his over-the-top behavior, totally nuts! At the receptionist's desk I paid the Unitedhealth Care copay of $40. The doctor worked me over and when I was leaving the receptionist told me the massage cost an additional $100 which I paid. At home, my wife called United and she was told the doctor should not have charged me extra. My wife called the doctor's office, explained the situation to the receptionist and she put the doctor on. He became psychotic, yelled at my wife (I could hear him from the sofa!). It didn't help as he didn't want to refund the $100. I filed a complaint with a state medical board but I don't think any action was taken. Look for another chiropractor and ignore the nice reviews. All you need is one instance and we had ours.
by Edward Lopez xxx.xxx.87.75
November 18, 2017
Sensitive, caring, patient, marvelously soothing hands, concerned with my overall health.
by Linda J. Kase xxx.xxx.218.225
September 14, 2014
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.30.206
June 05, 2012
Did this chiropractor answer all of your questions?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
November 17, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. The treatment method was explained to me before the adjustment was performed. I appreciated the fact that I was prepared for my treatment.
by Michele
April 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you experience excessive stiffness after visiting this chiropractor?
No
Was this provider's staff friendly?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
March 25, 2011
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Map and Directions
115 W 86th St, New York, NY 10001