BENJAMIN CARUSO, D.C.

BENJAMIN CARUSO, D.C.
1157 FAIRPORT RD FAIRPORT, NY 14450
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Just perfect in every way
by Bob Freese xxx.xxx.66.49
September 30, 2014
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Does this provider have a good professional reputation within your community?
Definitely
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Was this provider's staff friendly?
Yes
Does this provider take that extra step to make you feel special?
Yes
by Anonymous xxx.xxx.142.186
June 02, 2014
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
Does this provider offer flexible appointment times?
Yes
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider welcome questions?
Absolutely
by Tony xxx.xxx.78.214
April 09, 2014
Was this chiropractor friendly?
Extremely Friendly
Did the chiropractor offer on-site X-Rays?
No, but they gave me directions to a lab nearby where I could get them
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Absolutely! I was given many practical and helpful tips that sped up my recovery!
Did this chiropractor discuss your X-Rays with you?
Yes! I was given all the information I needed without having to ask
Was this chiropractor's staff friendly?
Yes, they went above and beyond
by Bob F xxx.xxx.240.132
February 17, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider maintain a professional appearance?
Absolutely
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
How was the noise level in this provider's facility?
Peaceful
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Lockhart xxx.xxx.127.130
February 12, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.127.123
January 08, 2014
I didn't feel any numbness after my visit. They always take good care of me. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Not only did I have no more pain after my adjustment, but I felt great afterward. I definitely saw a huge difference. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Everyone in my community knows that they are the absolute best in the field.
by Gray Davis xxx.xxx.139.4
January 02, 2014
After reading the majority of these WELLNESS reviews of those giving ratings of 4-5, I feel strongly that the same people were writing them all. As a recent past patient, I find it hard to believe that these raters were patients at the same facility as I had been. High 'raves' in using numerous positive adjectives seems questionable, especially when preceded by 'Always'. I also question the so called 'customized treatment' that these raters refer to. When I was there, there was always a full waiting room and everyone I talked to was receiving the same treatment: a few minutes of vibrations with a hand held Pro-adjuster, which we'd been told its computer directs and analyzes your recovery. Dr. Caruso moved quickly in and out between several treatment rooms so the wait time was minimal. After months of attending these treatments, usually several times a week, and being told that I'd always need to come in periodically for tune ups, I finally decided to stop spending all that time (and co-pays) and go elsewhere. With no improvement from Dr. Caruso, 'elsewhere' proved to be the best decision I could have ever made.
by Les xxx.xxx.163.207
November 27, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.28.79
July 05, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did the chiropractor offer on-site X-Rays?
Yes, I didn't have to drive anywhere!
Were the chiropractor's hands uncomfortably cold during your treatment?
No, they were fine
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
by L.BREWER xxx.xxx.71.16
March 12, 2013
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