Does this provider always take that extra step to make you feel special?
                        
                        
                            Yes, I always enjoy my appointments
                        
                        
                            Did you leave the office feeling satisfied with your visit?
                        
                        
                            Yes
                        
                        
                            Was this provider willing to stay open late to accomodate your needs?
                        
                        
                            Yes, they've stayed open late when I've needed help
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            No, they take every concern of mine seriously
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Yes, they listen to all complaints and make every effort to correct the situation.