Robin Lecy, D.C.

Robin Lecy, D.C.
325 Omaha St, Suite 5 Rapid City, SD 57701
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
When comparing them to others I have visited for the same condition, they are among the best I have seen. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They put in the extra effort to make me feel valued and important. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by GS
March 14, 2011
They went above and beyond what they told me they could do for me. I never expected them to be able to help me as much as they did. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Robin
February 22, 2011
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