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Gerald Whalen, President

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Gerald Whalen, President
ZIONSVILLE HOLISTIC CHIROPRACTIC & Wellness Center
(4 Reviews)
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1620 W Oak St. #4 ZIONSVILLE, IN 46077
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Staff
5 star average for Staff
Did this provider seem knowledgeable and competent?
Definitely
Did a staff member acknowledge or greet you when you entered?
Definitely
Was this provider's office clean?
Totally yes
Does the provider's staff try to be helpful?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.252.235
May 15, 2014
Never before have I seen a chiropractor because of the bad press they receive from media (Two and a Half Men), being called "Quack's"...etceteria. I thought I would give Dr. Whalen a try. He was at a carnival offering free adjustments and consultations. At the first "free" meeting that ended up costing $, he said I would need to see him 3 times a week for 8 weeks. Interesting for someone that has never had any issues with their back. A year later...Right before my wedding, I had an injury and I could not tell if I actually hurt my back or tore a muscle. He again recommended I see him 3 times a week for 8 weeks. I didn't go back until I was seen by my GP and orthopedic doctor. After a couple of MRI's, they said there was nothing wrong with my muscles or spine. Suggested I go to the chiropractor. Made the appointment with Dr. Whalen. Condescendingly and offensively, he asked, why I went to an orthopedic instead of him, I said, he didn't take insurance and his cost was too high. He then told me I paid for MRI's and office visits (I have insurance and worried something was torn or broken). I was extremely offended by his bedside manner and questions. My back was killing me and I finally asked him if he wanted my business or not. He said yes. Gave me an adjustment and I felt great. I scheduled a follow up appointment (which was rescheduled because of the flu). The assistant said that I should still come in the adjustment will help. Not wanting to spread the flu, I declined and rescheduled. Showed up to the office. No one was there except for the massage therapist who rents space from Dr. Whalen. The massage therapist called and texted Dr Whalen a couple of times while I waited 35 minutes. I left a note about waiting, said I would bill him for the time I spent waiting and requested he send my file to my address. His assistant (who was extremely nice) called and said there must have been a mistake with the schedule. I never received my records. No call, no email...nothing from Dr. Whalen. After receiving email marketing from Dr. Whalen, I replied to tell him I thought it was in bad taste and bad business to continue sending me information after my experience. Here is his reply... "Is the appalling experience you are referring to that we had you scheduled a t 9:45 am and you arrived at t he office at 11:00 am therefore there was some miscommunication between you and (his assistant)? And from that you write angry notes? I did not receive any message that I needed to call you. Copies of your records have been sent to you. I recommend you seek services elsewhere. I will remove you from my database." My impression of chiropractors has been tainted because of this experience. Hopefully, this is beneficial to someone out there...
by PT xxx.xxx.165.42
January 16, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.158.113
January 14, 2013
I've already told my friends and family about the fantastic experience I had with Gerald Whalen, D.C.! I knew I was getting top-of-the-line treatment when Gerald Whalen, D.C. informed me of what was learned at the latest conference attended and how it was incorporated into the practice. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. Gerald Whalen, D.C. offers the best pricing I've ever seen! Gerald Whalen, D.C. is so easy to reach in an emergency. Gerald Whalen, D.C. answered my call immediately and is always there for me when I need it the most.
by Ann
January 25, 2011
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Map and Directions
1620 W Oak St. #4, ZIONSVILLE, IN 46077