Mary Ella Carter, MD

Mary Ella Carter, MD
Mary Ella Carter, MD FACS, LLC 5215 Loughboro Road, Suite 430 Washington, DC 20016
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Very beautiful office and nice environment to have a procedure done. Dr. Carter is very busy but she never rushed me. She listened and answered all of my questions. She is very good at what she does with efficiency.
by L.L. xxx.xxx.239.91
September 12, 2013
When I first met Dr Carter for a breast augmentation consultation, I was very impressed by her sincere warmth and knowledgeability. It was clear she listened and truly cared about my concerns. She was extremely reassuring throughout the process and was with me every step of the way, replying almost instantly to all my questions at all hours of the day or night. And the results were unbelievable!!!! I was incredibly happy with the outcome --her technical skill and aesthetic expertise were top-notch-- I couldn't have imagined a better look!

The office itself is wonderfully decorated and inviting, conveniently located next to Sibley Hospital. Dr Carter's staff were also extremely friendly and helpful-- despite the constant business of the office they are always accessible and I'm never on hold for long. All in all, great experience!! I would definitely go back to Dr Carter for any future plastic surgery needs.
by ajr xxx.xxx.77.171
January 31, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.77.171
January 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.77.171
April 24, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I am going to refer everyone I know here. I absolutely love this place. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
March 01, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
February 02, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by Anonymous
January 31, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
November 12, 2011
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