Graeme Reed, MD

Graeme Reed, MD
The Family Doctor 579 Farrington Highway, #204 Kapolei, HI 96707
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr Reed has seen my entire family. I have personally had a serious medical issue where he's had to deal with insurance companies and leave of absence claims. He has truly taken care of everything,so that I could concentrate on the heeling process. They are competent and professional.
by Michele xxx.xxx.15.226
July 31, 2015
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.202.13
April 30, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this family doctor use current and safe equipment?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by FHA xxx.xxx.73.142
January 29, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did they follow up with you after your appointment?
No, but they said they were going to!
Was it easy to make an appointment with this provider?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Roxanne xxx.xxx.75.94
December 09, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.204.174
September 24, 2013
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.92.131
August 14, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider rush your appointment?
No
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.151.39
June 08, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.5.194
May 27, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.146.240
May 02, 2013
I've only started seeing this doctor but I'll tell you my opinion so far:

I've found Dr. Reed to be professional, personable, and capable. The nurse at reception is very friendly and the office is well run. The atmosphere is clean, quiet, and pleasant. The reception area is comfortable but so far I've never had to spend much time there; the doctor is ready to see me soon after I arrive. This is because they don't over-schedule patients. (This is a huge difference from my last GP. It's very nice.)

Being able to schedule appointments online is convenient. The office is on some kind of computerized system so everything is done electronically, including ordering prescriptions. You get robo calls for your appointment reminders. It's pretty cool. (But don't worry, if you want to get a live human being on the phone you can call the receptionist.) Theoretically you can also view your chart online but I haven't been able to get that to work yet.

I'm a little concerned that word will get out about The Family Doctor and then their office will get super crowded, but I suppose it's wrong to be greedy. The truth is you don't have to drive all the way into town to find a good doctor. We've got a great one right here in Kapolei.
by Anonymous xxx.xxx.108.195
April 13, 2013
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