The Jackson Clinics - Springfield

The Jackson Clinics - Springfield
The Jackson Clinics - Springfield 6551 Loisdale Court Suite #155 Springfield, VA 22150
Add a Review

Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Expertise
5 star average for Expertise
Environment
4.5 star average for Environment
After seeing my orthopedist for lower back pain, he suggested trying physical therapy as a first step. The Jackson Clinic was one of the clinics on a list his practice provided. From the initial call to my final appointment (today), my experience has been A++++. The front desk/scheduling has always been friendly and efficient (and sends a reminder email of your next day's appointment). My PT Madison was superb--she did a thorough evaluation, asked excellent questions specific to my lifestyle (I love golf and it was causing much back pain) and came up with an exercise regimen to address the areas I needed to strengthen. Together with my Exercise Specialist, Shea, they taught me the proper form for the specific exercises and after 10 or so sessions the improvement has been remarkable. Where I used to wake up with back pain after golfing or mowing the grass, I am now virtually pain free. It wasn't easy--you will be pushed and encouraged and continually evaluated but in the end, the hard work was worth it. I unequivocally recommend the Jackson Clinic for your physical therapy needs.
by jerry meholick xxx.xxx.15.215
October 20, 2017
This is the 2nd time I have been to this clinic and as before, I was thoroughly impressed with the staff. The PT staff were extremely thorough and the exercise portion was very helpful!
I would recommend them to anyone and have done so to many of my clients. I am a massage therapist and have gotten some useful tips for myself (and my clients).
by Laura xxx.xxx.150.223
September 13, 2016
I tore the labrum in my throwing shoulder playing baseball and required surgery and physical therapy to have it fixed. I was prescriped a physical therapy regimen by the surgeon, but there are so many options for physical therapists in this area that I had no idea where to go.

I asked some friends that I play baseball, softball and hockey with if they had any suggestions and more than a few recommended the Jackson Clinics as a good option. I have a teammate with the unfortunate luck of having been through multiple surgeries, rehab protocols and physical therapists. He endorsed the Jackson Clinics and specifically mentioned the Springfield location as the best he'd been to. Between his endorsement and the phenomenal location it was a no-brainer for me to start my physical therapy there.

My experience at JC-Springfield since the first day I called them until now (4 months into my rehab) has been superlative. The office management staff is professional, courteous and makes all the overhead of physical therapy incredibly easy. They consistently cover everything from payment, insurance, scheduling and appointment reminders in a way that makes working my sessions into my normal life as easy as could be. Jonathan Cruz is great and has always made things as painless as possible and I've never had a question or schedule request that wasn't answered or addressed immediately.

My physical therapist, Laura Barrett, is simply amazing. She is experienced, professional and consistently communicates the requirements of rehab protocol in a way that I can understand and take action on. She made physiological issues that I would never understand normally seem like common sense and was always aware and ahead of possible pain issues and what they mean. I can't explain how good this was for me as someone going through a surgery and rehab for the first time. Based on listening to other clients engage with other physical therapists at JC-Springfield I get the sense that this level of attention and service is the norm there.

My exercise therapist, Amber, is just awesome. She has an infectious enthusiasm and energy level that makes the sessions engaging and as productive as possible. That may sound dumb, but the exercises that are necessary can become very mundane and repetitive without a great coach like Amber.

Every single time I've gone in Amber and Laura collaborate on my current status and what my exercise priorities should be. Again, this level of staff collaboration seems like the status quo at JC-Springfield. It's obvious that my recovery is something that matters to Amber and Laura and that is something that can't be undervalued.

My surgeon was impressed enough with my strength and range of motion 4 months into my recovery that I'm already playing hockey again at full speed and have clearance to begin throwing a baseball as part of my recovery. I'm somewhere around a month ahead of schedule overall in my protocol and I attribute most of that to choosing the Jackson Clinics-Springfield.

My whole life I've been able to throw a baseball pretty well. When I couldn't any longer it was a pretty scary thing. Surgery sucks. Staring down the barrel of 6 months of recovery sucks. The fear of losing the ability to something I've taken for granted my whole life and not being able to compete again was very real for me. I don't have that fear any more and I have the utmost confidence that I'll make a full recovery. I don't know a better endorsement for The Jackson Clinics - Springield than that and I'm guessing any athlete that's been through there would say the same. I'm grateful for finding them and will recommend them to anybody I know that has the same need.

Thank you for getting me back on the field!
by Ryan G. xxx.xxx.125.2
February 25, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider have reasonable prices?
Absolutely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Daniel xxx.xxx.240.200
January 31, 2014
Would you refer this provider to a family or friend?
Yes
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider offer flexible appointment times?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Mike xxx.xxx.132.204
November 12, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it easy to make an appointment with this provider?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 10, 2012
Add a Review