Nina Masterson, LMT & Owner

Nina Masterson, LMT & Owner
Malama Massage Center 1500 Leestown Rd., Ste. 338 Lexington, KY 40511
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider offer flexible appointment times?
Yes
Is this provider easy to reach in an emergency?
Absolutely
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Did a staff member acknowledge or greet you when you entered?
Definitely
Does this provider have a good professional reputation within your community?
Yes
by Sherry Tribble xxx.xxx.163.146
June 03, 2014
Did this provider show attention to detail?
Absolutely
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
Did the massage therapist end your session early?
No, they didn't end it early
Were the massage therapist's hands too cold?
No, they weren't too cold
Did this massage therapist knock before entering the massage room?
Absolutely. They went above and beyond to make me feel respected
by Anonymous xxx.xxx.9.214
March 12, 2014
Is this provider easy to reach in an emergency?
Absolutely
Did you feel too exposed during your massage?
Not at all. They were very careful and respectful
Was the massage therapist able to customize their massages for clients with injuries?
Definitely, and they made sure to ask if I had an injury before my massage
Did the massage therapist use quality oils during your massage?
Definitely! They used very expensive oils that smelled fantastic
Does the provider's staff maintain a professional appearance?
Definitely yes
by Tina xxx.xxx.168.248
March 12, 2014
Did this provider prominently display their diplomas or business license?
Yes
Did the massage therapist respect your privacy?
Absolutely! They made an extra effort to always respect my privacy
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Hillbilly xxx.xxx.242.229
February 22, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by vfairky xxx.xxx.87.125
June 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Kathy xxx.xxx.82.229
May 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Gwen xxx.xxx.101.24
April 10, 2012
Was your massage therapist knowledgeable and experienced in the different types of massages?
Very! They were experts
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you feel too exposed during your massage?
Not at all. They were very careful and respectful
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 28, 2011
Were you able to relax during your appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 08, 2011
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