Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding