Marjaneh Rouhani, MD

Marjaneh Rouhani, MD
Behavioral Health Care, P.C. 363 Fremont Street, Suite 300 Battle Creek, MI 49017
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Expertise
2 star average for Expertise
The staff not only did not answer my questions, they barely gave me any information whatsoever. I'm going to have to do my own research to get my questions answered. I still can't believe that I've been going there for a really long time and they still can't even remember my name. They treat me like I'm just another number instead of an actual person. Dr Rouhani and her staff refused to help me resolve blatant billing errors and when I persisted they tossed me out of the practice and canceled all my prescriptions leaving me in a desperate situation.
by John Doe xxx.xxx.240.204
March 21, 2014
Did you feel safe in this psychiatrist's care?
No, I was scared
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Would you refer a friend or family member to this psychiatrist?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.209.131
December 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.5.216
September 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by larry xxx.xxx.196.89
May 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by creative xxx.xxx.142.47
April 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Vic xxx.xxx.88.208
April 25, 2012
They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. Every time I'm there, I have to re-explain to them my circumstances and why I'm there. It makes me feel like they don't really care about me or listen to me. I wasn't impressed with them at all. I wouldn't recommend them to anyone.
by Anonymous
February 28, 2012
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