Donna Maso, LCSW

Donna Maso, LCSW
Donna Maso LCSW Counseling Sun City Center Valley Forge Blvd Sun City Center, FL 33573
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Much thanks to you for all of your assistance. Things continue to get better!
by S.D. xxx.xxx.80.66
August 19, 2014
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. As far as the first review, I imagine anyone can add anonymous negative comments to taint a business. Real client concerns would be addressed immediately. Additionally, what "follow-up" was mentioned would be addressed in session. Last, the area is known to have zero criminal activity; this information could be obtained from local police. At night, all visitors and staff are escorted to their vehicles and the office owner always monitors every child. What other place offers this service?
by Dalmas xxx.xxx.134.82
October 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by H Hinz xxx.xxx.107.245
February 22, 2012
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 19, 2011
They definitely do their job extremely well, because they know how to make clients feel right at home. They were so friendly and welcoming! I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I don't know of anywhere else that would've taken better care of me. I had a great experience. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by JaxMom
October 13, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's staff friendly?
Yes
by Anonymous
April 10, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
April 04, 2011
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