Prashanth Palwai, MD

Prashanth Palwai, MD
North Houston Rheumatology 22999 Hwy 59 N, #230 Kingwood, TX 77339
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Dr. Palwai is a good doctor, but his staff is incompetent. I will never go back. Numerous, numerous issues over the years with his office - poorly managed. They've billed incorrectly multiple times, not cancelled appointments with me when he was not going to be in, call me last minute to reschedule, etc. HORRIBLE office management
by Honest opinion xxx.xxx.132.189
July 20, 2018
Dr Palwai seems to be a well educated and very current rheumatologist. I am not impressed in that he seems to be very reluctant to perform a physical exam. He will examine my hands but not look at any other affected joint.
My real concern with him is that he seems to have blind faith in the medications that he prescribes. I have failed to respond to most of the available RA drugs, which seems to baffle him. He believes all patients will show significant (75-90%) improvement. I am no rheumatologist, but I understand that as many as 30% of patients report no improvement.
by Big Guy xxx.xxx.42.149
February 17, 2017
Very good staff, no long waiting, explains everything and cares about his patients well being. I would recommend him to all.
by Blanca F. xxx.xxx.126.66
April 26, 2016
I love Dr. Palwai and his staff. He is very caring and helpful. Beth is the most wonderful nurse I have ever dealt with. Everything at the clinic is just great.
by Karen Payne xxx.xxx.131.250
July 10, 2015
Were the waiting room chairs comfortable at this doctor's office?
Not really
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Friendly Enough
Would you recommend this doctor to others?
No
Did this provider take time with you at your appointment?
Mostly yes
by Anonymous xxx.xxx.119.187
August 20, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.11.125
November 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.126.66
August 28, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by tadma xxx.xxx.28.179
June 08, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to make an appointment with this rheumatologist?
I waited longer than I wanted to, but it wasn't terrible
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
October 17, 2011
Did this rheumatologist leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous
June 10, 2011
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