They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
He is by far one of the best if not the very best I've ever seen, he listens to his patients and questions as well, never in a rush. Visiting the office was great. The office staff is very pleasant, they listen and help in any way they can.. They greet you and treat you very well, I have had nothing but great experiences dealing with the staff and Dr. Kapchits. I highly recommend him like I said he is the very best. The wait is almost none.I have been going to him for years now and I hope to return as soon as I am working and have health insurance. In the mean time keep up the great work and Thank you !!!!!!!!
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