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Jacqueline Co, MD

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Jacqueline Co, MD
Ophthalmology
(5 Reviews)
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1381 Lake Park Way Ste 100 Richardson, TX 75080
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
The person that tested my eyes was pushy telling me that I was lucy to get my drivers license. The doctor was not friendly and was also pushy, I would not reccomed this doctor to anyone.
by anonymous xxx.xxx.172.65
August 02, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider late to your appointments?
No, they were on time
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.98.94
August 06, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.136.208
June 13, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 23, 2011
I visited Dr. Co's old office in East Richardson several years ago and I was not impressed. The office staff was unprofessional and the office just seemed very disorganized. I saw recently that they moved to a nice-looking new office very close to our home, so I thought I would try them again for my annual contact lens exam. This time my experience was worse - and I didn't even get in the door. When I called to make an appointment, the office staff was not at all helpful in explaining my insurance benefits to me, and would not even call my insurance company when I asked them to verify the information. They told me it was better to call my insurance company myself, which is absurd and also told me that they could not even find me on my insraunce company's website. The office staff at the Plano doctor's office I visited last year for my exam called my insurance company twice, went online easily to check beneifts, and clearly explained all of my benefits to me. Unfortunately, I will be driving to Plano for my eye exam again rather than visiting Dr. Co's new office 1/2 mile from my home.
by Anonymous
July 14, 2011
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Map and Directions
1381 Lake Park Way Ste 100, Richardson, TX 75080