Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Immediately! They gave me a friendly greeting as soon as I walked in
                        
                        
                            Does this provider ever overbook appointments here?
                        
                        
                            Yes, there is a definite trend of overbooking here
                        
                        
                            Was the waiting area spacious?
                        
                        
                            Yes