Santa Clara County - Mental Health Department, Mental Health Centers, Fairoaks Mental Health Center

Santa Clara County - Mental Health Department, Mental Health Centers, Fairoaks Mental Health Center
Santa Clara County - Mental Health Department, Mental Health Centers, Fairoaks Mental Health Center 660 South Fair Oaks Avenue Sunnyvale, CA 94086
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this counselor answer all of your questions?
Some were answered
Were the waiting rooms private?
Kind of, but I wish they had been more private
Would you recommend this counselor to others?
I Already Have
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.49.235
March 30, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider late to your appointments?
No, they were on time
by Carol xxx.xxx.129.184
December 07, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.78.128
December 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.135.52
August 20, 2012
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