Refuge Christian Counseling

Refuge Christian Counseling
Refuge Christian Counseling 401 East 162nd Street Suite 109 South Holland, IL 60473
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I went to Steve Hoekstra for professional help, and instead I was hurt in the worst way possible. He gained my trust for years, and used empathy and compassion to do it. Then, my trust was broken by him by being unprofessional and unethical. There were some red flags I missed prior that appeared innocent, such as boundary violations. For example, as a college age female I was told that my family of origin did not give me comfort, and he took it upon himself to teach me comfort through very close, lengthy hugs, and holding me. He also chose to come to my home for me to complete paperwork rather than me coming to his office. These types of boundary violations resulted in a final blow that hurt me worse than anyone in life has hurt me. He knew my past history and used it to hurt me, He is a very scary man that comes across as the most wise, caring counselor, but turned out to be a wolf in sheep's clothing. I never thought that the person I went to for help would be the very person who would hurt me so deeply.
by Steve's Victim xxx.xxx.40.246
December 14, 2018
When I saw the review in a medical site that called Steve a wolf in sheep's clothing I thought that person was crazy. Then it happened to me. Steve pretended to care FOR YEARS. He gained my trust, then he used it to hurt me in my deepest wound. He caused so much pain and hurt in my life. I think he likes to watch people suffer. He went from caring to completely cold-hearted. Unlike the person in the other review who required 2 years of therapy to undo the damage he caused, I will not go to therapy to undo the damage done. I refuse to trust another therapist after this traumatic experience.
by Hurt Client xxx.xxx.40.39
November 15, 2018
Did you feel that this counselor was understanding?
Definitely
Was this counselor friendly?
Extremely Friendly
Did you feel like this counselor genuinely listented to your perspective?
Yes! They listened intently and asked me questions after my explanation
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did you think that this provider was thorough with you during your appointment?
Very
by Anonymous xxx.xxx.7.30
August 15, 2014
Did this counselor provide a comfortable chair for you during your session?
Extremely comfortable; I didn't want to get up!
Did this counselor have an open, accepting attitude towards you?
Definitely
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did this provider spend time asking questions and listening to you?
Definitely
by LatishaS xxx.xxx.166.37
June 24, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Are you going to visit this provider again?
Without a doubt!
by ANONYMOUS xxx.xxx.117.202
October 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.254.226
September 02, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.94.158
March 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.255.211
January 12, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 22, 2011
Changed my life for the better. I would not be where I am now as far as over all wellness if it weren't for the time/effort put forth through therapy with Steve Hoekstra. He is a therapist gifted by God. Highly recommended!
by B.K.
August 30, 2011
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