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Matrix Psychological Services

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Columbus Counseling

Columbus, OH

Dulce Hershberger LLC

Columbus, OH

Mental Health Counseling

Columbus, OH

Waugh- Karen S.- LISW-S, LICDC-CS

Columbus, OH
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Matrix Psychological Services
Matrix Psychological Services
(2 Reviews)
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2 Easton Oval Suite 450 Columbus, OH 43219
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Consumer Feedback

(2 Reviews)
This practice was recommended by my Family Doctor. I scheduled an appointment back in August for the first available appointment which was Monday, September 24, 2018. I called Monday morning to confirm the appointment, as I had received no contact since August. I was told, "Due to a database merger the appointment was canceled and subsequently 'filled' by another patient." Asked why I wasn't contacted when the issue was first discovered, and why I wasn't rescheduled immediately. I simply received an 'I am sorry' response 'can I reschedule you.' My new appointment was for today, Thursday September 27 at 5pm. This afternoon, I receive notification that it too has been cancelled without explanation AND the appointment has been filled for tonight and would I like to reschedule for the following Monday.
Previous reviews indicate the focus of this practice is not the patient. My experience supports that review.
by minman xxx.xxx.233.104
September 27, 2018
Was this counselor friendly?
Yes
Did you feel that the counselor's advice was unbiased?
Yes, it was so nice to finally get some unbiased advice
Did you leave feeling satisfied with your visit?
Yes
How would you compare this provider to others in his/her field that you have visited?
Very good
Were the staff members able to answer your questions?
Definitely
by Anonymous xxx.xxx.247.105
September 02, 2014
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2 Easton Oval Suite 450, Columbus, OH 43219