Stephen Mardell

Stephen  Mardell
Stephen Mardell, MFT 5535 Balboa Boulevard Encino, CA 91316
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Consumer Feedback

(4 Reviews)
5 star average for Service
5 star average for Expertise
5 star average for Recommended
5 star average for Environment
5 star average for Value
My wife and I sought therapy for my 15 year old son who has had anxiety as well as anger management issues. We were concerned as our son is a very kind and sensitive kid who would become very upset himself after he had an episode. His grades began to suffer which only added stress to him and us. We met with Stephen and were instantly impressed with how he seemed to know how we were feeling but also with his goal oriented approach. Our son was reluctant to seeing a therapist but after meeting Stephen, he felt understood; something my wife and I were unable to convey to him. As a result of our work with Stephen, our son has learned to control his strong feelings as well as communicate with us. We also learned ways to validate our son and adjust the way we parent so as not to control, which we found was a common spark to our sons anger. We are very grateful to Stephen and would recommend his services to anyone who needs a warm, caring, and knowledgable therapist.
by Bryan P.
February 20, 2015
Did this counselor have an open, accepting attitude towards you?
Were the waiting rooms private?
Absolutely, they had a private waiting area and a separate exit.
Did you feel that the counselor's advice was unbiased?
Absolutely, they've really help me come to terms with where my problems lie
Does this provider take that extra step to make you feel special?
Does this provider return your phone calls?
by Anonymous
October 28, 2014
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 01, 2013
Did you leave the office feeling satisfied with your visit?
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
July 24, 2013
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